Delivery & Returns

Shipping Information

All Inflatable and Composite Paddle Boards are shipped within 5 working days and delivered via an overnight courier service. If you are not able to check the condition of your board on delivery, please sign for the item as UNCHECKED or the shipping insurance will be void. Any damage needs to be reported to us within 3 days of receiving your goods to validate your claim.

Deliveries to mainland UK will be charged as follows:

Composite Boards – £50.00
Inflatable Boards – £25.00
Paddles – £15.00
Accessories and Everything Else – £7.50

If you live outside mainland UK, please contact us for a delivery quote.

Returns

All products can be returned at any time within 14 days of purchase if you’re not entirely happy with them. It is the responsibility of the purchaser to return the item back to the SUPS LIFE HQ in the same condition it was received in. If the item has been used or damaged we regret to inform you that we will not be able to refund you for the item.

Warranty Information

All products have a 12 month warranty from date of purchase. A refund, repair or replacement of the item will be made accordingly. The warranty will not cover accidental damage or miss-use of the product. Getting the item back to the SUPS LIFE HQ will be the responsibility of the customer.

Other Terms & Conditions

SUPS LIFE is a registered trade mark. Paddleboarding and surfing is fun but dangerous. SUPS LIFE will not take responsibility for and injury or death as a result of using our products. Purchasing any product(s) via this site or by phone means you automatically agree to the terms and conditions specified on this page.

For our full terms and conditions, please click here.